🔒 PRIVACY POLICY

www.xmluxuryhomes.com

Effective Date: 01/13/2026

This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or interact with www.xmluxuryhomes.com (the “Website”).

1. BUSINESS IDENTITY

This Website is owned and operated by:

James Frank
Licensed Real Estate Sales Associate, REALTOR®
Affiliated with United Realty Group
Florida, United States

James Frank is a member of the National Association of REALTORS® and is affiliated with United Realty Group, a licensed Florida real estate brokerage.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to all visitors, users, and individuals who interact with this Website, including but not limited to those who submit information through:

• Contact forms

• Buyer forms (/buyers)

• Seller forms (/sellers)

• Renter forms (/renters)

• IDX property searches

• Home valuation requests

• SMS, phone, or email communications

3. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Full name

• Phone number

• Email address

• IP address

• Property search activity

• IDX registration data

• Form submissions (buyers, sellers, renters)

• Communication preferences

• Appointment and inquiry details

• Interaction data with automated systems, CRM platforms, AI tools, or voice technology

We collect only information that is voluntarily provided or automatically collected for operational and compliance purposes.

4. HOW INFORMATION IS COLLECTED

Information may be collected when you:

• Complete and submit a form on this Website

• Request property information or listings

• Register for IDX search access

• Request a home valuation

• Communicate via SMS, phone, email, or voicemail

• Interact with automated systems or AI-powered voice technology

5. HOW INFORMATION IS USED

Personal information may be used to:

• Respond to inquiries and requests

• Provide real estate services and information

• Send property listings, updates, and market information

• Deliver appointment confirmations and follow-ups

• Communicate via SMS, phone calls, AI-powered voice calls, voicemail, and email

• Send automated messages using CRM and communication platforms

• Improve Website functionality and user experience

• Maintain compliance with legal, brokerage, MLS, and carrier requirements

6. SMS, CALL, & AI / VOICE AI CONSENT

By providing your phone number through this Website or its forms, you expressly consent to receive communications from James Frank, Licensed Real Estate Sales Associate, REALTOR®, affiliated with United Realty Group, including:

• SMS / text messages

• Phone calls

• Automated follow-ups

• Prerecorded or artificial voice messages

• AI-powered voice calls

• Voicemail messages

• Email communications

Messages may be sent using automated technology, CRM platforms, artificial intelligence voice systems, and communication tools including Go High Level and the LC Phone System.

Consent is voluntary and is not a condition of purchasing or selling real estate services.
Message and data rates may apply.
You may opt out at any time by replying STOP to SMS messages or requesting removal.

7. A2P 10DLC MESSAGING COMPLIANCE

SMS messages are sent only to individuals who voluntarily submit their contact information through this Website or direct communication.

Messaging Purpose

We send SMS messages to provide:

• Property listings

• Property updates

• Appointment confirmations

• Follow-ups related to real estate inquiries

Messages may be delivered using automated systems.

Users may opt out at any time by replying STOP.

8. COOKIES & TRACKING TECHNOLOGIES

This Website may use cookies and similar tracking technologies to:

• Analyze website traffic

• Improve functionality

• Enhance user experience

You may disable cookies through your browser settings; however, some features may not function properly.

9. DATA SHARING & DISCLOSURE

We do not sell personal information.

Information may be shared only with trusted parties for operational and compliance purposes, including:

• United Realty Group (brokerage compliance)

• IDX and MLS service providers

• CRM and automation platforms (including Go High Level)

• Communication providers (including LC Phone System and Voice AI services)

• Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate confidentiality and security standards.

10. DATA SECURITY

Reasonable administrative, technical, and physical safeguards are used to protect personal information. However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

11. CHILDREN’S PRIVACY

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. YOUR RIGHTS & CHOICES

You may:

• Request access to your personal information

• Request correction or deletion of your data

• Opt out of SMS, calls, or email communications at any time

Requests may be made using the contact information below.

13. UPDATES TO THIS POLICY

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised policy.

14. CONTACT INFORMATION

James Frank
Licensed Real Estate Sales Associate, REALTOR®
Affiliated with United Realty Group
Florida, United States
Website: www.xmluxuryhomes.com

James Frank
Licensed Real Estate Agent & REALTOR®
Affiliated with United Realty Group